Odoo and Stringee - OmniChannel Contact Center Integration
The integrated solution between Odoo CRM and Stringee customer care center brings maximum customer care efficiency, shortens waiting time and connects customers
Onnet Consulting -
Stringee provides a comprehensive customer care call center solution - Contact Center, allowing employees to communicate with customers from multiple channels on a single interface, including: voice call, video call, chat, email, SMS , Facebook, Zalo.
Currently Stringee is being trusted by more than 800 customers, including many large enterprises in Vietnam such as: TPBank, VietinBank Insurance (VBI), Postal Insurance (PTI), VNDIRECT Securities, Viettel, Mobifone, etc. Be Group, Dat Xanh Group, Golden Gate, etc.
Onnet Consulting's implementation of an integrated solution between Odoo CRM and Stringee with the aim of bringing maximum customer care efficiency to businesses.
Improve employee productivity
Increase customer satisfaction
THE ADVANTAGES OF
Smart call dispatching
Reduce investment costs
ODOO - CARESOFT SOLUTION
Allow to receive calls right on the Odoo system
Call any number through the Odoo interface
Display customer information when there is an incoming call
Record calls, create to-dos during calls, record calls
TRANSFORM YOUR BUSINESS WITH ONNET CONSULTING
Contact us for a free 2-hour consultation
ONNET CONSULTING ODOO IMPLEMENTATION METHOD
KEEP THE SOLUTION AS STANDARD AS POSSIBLE
Onnet is ready to advise on options that suit the needs of customers to avoid unnecessary costs of customization.
DELIVER AS FAST AS POSSILE
Onnet is responsible for implementing and deciding on designed solutions to optimize time and maximize customer benefits.
KEEP THE IMPLEMENTATION AFFORDABLE
Deliver completed solutions of all business flows and 80% of expected features just in a few weeks.